Program Description

Fireman’s Window Cleaning (“we,” “us,” or “our”) offers an SMS messaging program to communicate with customers about our residential and commercial window cleaning services. By opting in to our SMS program, you agree to receive text messages from us at the mobile phone number you provide.

Types of Messages

You may receive the following types of messages:

Appointment confirmations and reminders
Service updates and notifications
Estimate follow-ups
Scheduling communications
Responses to your inquiries

Consent

By providing your mobile phone number and checking the consent box on our website forms, submitting a request via text, or otherwise opting in to our SMS program, you consent to receive text messages from Fireman’s Window Cleaning. This consent is not a condition of purchasing any goods or services from us.

Message Frequency

Message frequency varies and depends on your interactions with our services. You may receive messages when you request an estimate, schedule an appointment, or when we need to communicate about scheduled services. Typically, you may receive 1-10 messages per month depending on your service activity.

Message and Data Rates

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to any messages you send or receive from us. Please contact your wireless carrier for details about your text messaging plan. We are not responsible for any charges incurred by receiving messages from us.

How to Opt Out

You can opt out of receiving SMS messages from us at any time by texting STOP to any message you receive from us. After you send STOP, we will send you a final confirmation message acknowledging your opt-out request. After opting out, you will no longer receive text messages from us unless you opt in again.

To opt back in after opting out, text START to our number or submit a new request through our website.

How to Get Help

For assistance with our SMS program, you can:

Text HELP to any message you receive from us
Call us at (817) 277-9606
Email us at [email protected]

Privacy

Your privacy is important to us. We will not share, sell, or rent your mobile phone number to any third parties for their marketing purposes. Your phone number will only be used to send you messages related to our window cleaning services and your specific requests.

For more information about how we collect, use, and protect your personal information, please review our Privacy Policy at [Your Website URL]/privacy-policy.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.

Supported Carriers

Our SMS program supports all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, not all carriers may be supported, and message delivery may vary by carrier.

Changes to Terms

We may modify these SMS Terms & Conditions at any time. Any changes will be effective immediately upon posting the updated terms on our website. Your continued participation in our SMS program after any changes constitutes your acceptance of the modified terms.

Contact Information

If you have any questions about these SMS Terms & Conditions, please contact us:

Fireman’s Window Cleaning

PO Box 13125

Arlington, TX 76094

Phone: (817) 277-9606

Email: [email protected]

Quick Reference

To opt out: Reply STOP to any message
For help: Reply HELP or call [Your Phone Number]
Message frequency: Varies (typically 1-10 messages/month)
Costs: Message and data rates may apply